The section is sub-divided into two sub-sections:
– Export Language
– Import Language
Export Language: Languages are exported in XML format. The exported file contains various tags each tags that denote each phrase type.
Import Language: This section allows you to import an existing language pack file into SupportSuite.
Merge With: This section is further sub-divided into two sub-sections.
– Create New Language: This option will create a new language entry using the inserted XML data file.
– Merge: This option merges the phrases with the specified language chosen from the drop down list. Please note, any existing phrase changes will be lost if merged.
Ignore Version: Uploading a language pack created for a previous version of SupportSuite can result in incomplete phrases. It is highly recommended that you do not enable this setting and follow the version check that is carried out during the Import.