| After you have successfully edited and saved the config.php file, it is time to upload the SupportSuite scripts to your web server.
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| There are several methods available to transfer the files from your computer to your web server. The most common method in use is transfer via FTP. Currently there are various third party FTP client application available. We suggest you use popular applications like CuteFTP or BulletProof FTP to upload the files onto your web server. For this example we will use BulletProof FTP to proceed with the installation.
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| Most FTP client applications will upload PHP files in ASCII format, this needs to be changed before you upload the files onto your web server. SupportSuite uses Zend Encoder and IonCube Encoder to protect the source code which requires the PHP files be uploaded in Binary format as uploading the files in ASCII format will print out errors.
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| Using BulletProof FTP, create a new folder called ‘supportsuite‘ on your web server within which we need to do is drag all the files in the upload folder from its location on your computer’s hard disk to the web publishing folder on the server.
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This is will place all the files in queue. You now have to command the FTP client to initiate the transfer of files by pressing the Go button – 
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| Depending upon the speed of your internet connection, uploading all the files could take several minutes to complete. After completion, you should see that the web server now contains a folder called supportsuite containing a perfect copy of the files in the upload folder on your computer’s hard disk
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| You are now ready to run the installation script for SupportSuite.
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