Qmail – Piping on UNIX – Email Parser Installation
Qmail

Alias File:

/usr/local/qmail/mailnames/company.com/support/.qmail

The above alias file is for the email support@company.com. In certain installations the alias file can also be created as:

Alias File:

/usr/local/qmail/mailnames/company.com/.qmail-support

You should open the above alias files and point them to full path to cli/index.php, prefixed with the “|” (Pipe) symbol.

Kayako capture0006 Qmail

The above image shows the contents of the file .qmail-support file.

Qmail